ShotWitness Support

• Use bright, even light. Tilt the label slightly to get rid of glare.
• Fill the frame with the label and hold steady until the photo is sharp.
• For curved bottles and pens, take a second photo from another angle.
• Make sure the drug name and strength (for example "mg/mL" or "units/mL") are in the photo.

Label reading can make mistakes, for example reading "10 mg" as "1 mg". Retake the photo closer, flat-on, and without glare, or type the details in yourself. Always compare the result with the label yourself, and if anything looks off, stop and ask your pharmacist or provider before you inject.

That means it couldn't read that detail on the label with confidence. Retake the photo closer and in better light, or type it in yourself and ask your pharmacist.

On your device. Label photos and your log stay on your phone, and we never receive them. No account is needed.

1. Tap 👤 Account at the top of the app.
2. Tap Delete all my data on this device and confirm.

To clear only your scan log, use Delete all history on the History screen. Deleting the app (or clearing this site's data in your browser) also removes everything stored on that device.

Yes. Send us a privacy request through the contact form with the email you used, and we'll remove it.

See the Privacy Policy and Terms of Use.

No. It doesn't tell you what dose to take, and it can't tell what is actually inside a vial or pen. "Looks the same" doesn't mean a medicine or dose is right or safe for you.

Always confirm every medication with your doctor, nurse, pharmacist, or vet. ShotWitness doesn't replace your prescriber's instructions.

No. ShotWitness is not FDA cleared or approved. It's a double-check and logging helper.